Why did you start Lavishville?
We started Lavishville to give our customers access to trendy, fashionable styles at affordable prices. We noticed how many women paid department store prices for the latest looks and figured there must be a better and cheaper way to stay on trend.
Where are you located? Do you have a store?
We are based in downtown Los Angeles. For now we are an internet-only retailer. We have a generous return policy (see Shipping & Returns) and will make every effort to make sure that you are satisfied with your purchases.
What is the benefit of creating an account?
If you create an account, it makes it easier for you to track your orders and process any potential returns. It puts your whole relationship with us in one place for your convenience. But we definitely understand that some people would rather not share their personal information and we are happy to offer guest checkout.
How do I contact customer service?
Just shoot us an email or give us a ring. You can email email@example.com or call us at 213-748-1403. Sometimes when we are busy, the call may go to voicemail. Feel free to leave us a message and we will get right back to you.